Why metrics are key to measuring DEI progress

DEI metrics

In modern organisations, data is critical. We use it everywhere from Finance to Compliance, Sales, and Customer Success to make decisions, identify problems, and improve processes. But one place where organisations often trip up on their data is with DEI — because it’s not always as clear-cut as measuring revenue, profits, or customer retention. Without […]

How to measure the impact of inclusive communication

measuring impact

How we communicate at work matters. Every word and every sentence we share — whether written or said — gets interpreted and understood depending on who the recipient is and how they identify. And because we’re communicating all the time, there’s a lot of room for what we say to be misunderstood. Inclusive communication can […]

Creating a culture of awareness: How to address unconscious bias in the workplace

unconscious bias in the workplace

Over the last few years, organisations globally have become single-minded in their efforts to eliminate unconscious bias from their processes and practices. And while this effort is well-intentioned, research is showing that the investment might not be paying off. So what works when it comes to increasing awareness on unconscious bias — and how can […]

How to attract diverse talent in competitive markets

attracting diverse talent

In today’s fast-paced environment for business, speed — and deep pockets — are often of the essence when it comes to hiring. And as the market for talent grows increasingly competitive, it’s becoming even harder to turn heads during the recruitment process. For organisations committed to their DEI goals, recruiting in this environment can be […]

The science behind unconscious bias: How it impacts diversity and inclusion

unconscious bias

Each day, we make around 35,000 decisions. Whether we’re making breakfast, mapping the best commute to work, or choosing a TV show to watch, our brains spend our waking hours busily weighing up which action to take. Lots of these decisions are conscious — but many happen automatically. We know immediately, for example, that it’s […]

5 common performance review mistakes HR leaders need to know that harm inclusion

Performance review

Performance reviews are often a long, daunting process for HR leaders and managers alike. But when they’re not implemented with the right structure and intention, they could harm your DEI efforts. Research consistently shows that some employee populations are more likely to experience unconscious bias during performance reviews — including women, people with physical disabilities, […]

Best practices for an inclusive, compliant talent acquisition and HR strategy

Compliant talent acquisition strategy

From next year, organisations across the EU will be required to report publicly on their impact — on society, their workforce, the environment, and their diversity and inclusion efforts. From a legal perspective, checking the compliance box is critical — but with the right planning, data, and strategy, organisations have an opportunity to move beyond […]

Why employer brand matters for attracting and retaining top talent

Employer brand

In today’s competitive market for talent, your employer brand says a lot about you.  It tells candidates who you are as a company, and what you stand for. It gives them insight into your culture. And critically, it helps them decide whether they want to work for you or not.  In this context, a good […]

Writing inclusive job ads – best practices with examples


The words you use in a job ad can say a lot about your organisation. Every time a candidate reads your job advert, their brains are busily sorting through the words and skills that tell them what the role is. They’re sifting through phrases like ‘energetic worker’ and ‘coding ninja’, and interpreting what your organisation […]