How to measure the impact of inclusive communication
How we communicate at work matters. Every word and every sentence we share — whether written or said — gets interpreted and understood depending on who the recipient is and how they identify. And because we’re communicating all the time, there’s a lot of room for what we say to be misunderstood. Inclusive communication can […]
Creating a culture of awareness: How to address unconscious bias in the workplace
Over the last few years, organisations globally have become single-minded in their efforts to eliminate unconscious bias from their processes and practices. And while this effort is well-intentioned, research is showing that the investment might not be paying off. So what works when it comes to increasing awareness on unconscious bias — and how can […]
